EXPERIENCE

Bean there, got the T-shirt
Before I started Nava Consulting, I built my own independent coffee shop, restaurant & bar from scratch, then ran it for six years, through the pandemic, the cost of living crisis and global conflicts. I know what it feels like to have a packed house but a bank balance that only just covers the bills.
I also spent over a decade managing a multi-million pound commercial operation with full P&L responsibility. That experience of hospitality heart and a strong financial head is often the support that's needed in a small independent hospitality business.
My advice comes from standing where you’re standing.

Sound familiar?
Costs keep going up. You’re not sure whether your pricing is right. You haven’t had time to look at the numbers properly in months, you thought your accountant would provide sound business advice and you probably don't sleep as well as you used to....?
You started this business because you love coffee and people - not spreadsheets. That’s where I come in.
Rising Costs
Ingredients, wage costs, and energy are eating away at your margins. If you aren't tracking every penny, you're working for free.
Pricing Uncertainty
Fear of raising prices and losing regulars vs. the reality of losing the business. I help you find the profitable middle ground.
Cashflow Gaps
The shop is busy, the queue is long, but the bank account doesn't reflect the effort. We bridge the gap between revenue and profit.
How I Help
Profitability Review
I analyse your margins, wage costs, and overheads to identify exactly where profit leaks. We look at the hard numbers, because being busy doesn’t always mean your business is working.

On-site Review
I spend a day in your business observing the work flow, waste, and service standards. You get an honest, peer-to-peer assessment of how your operation feels and where it can be improved.

Ongoing Support
Financial clarity isn't a one-time event. I offer regular check-ins to monitor progress, refine pricing, and help you track continuous improvement and navigate the reality of rising costs as they happen.

